Contact
Contact
Four addresses, each for one kind of message. There is no contact form, because a form would mean collecting your details — and email does the same job without that.
1. Write to the right address
Errors and corrections
We have misread the register — a wrong level, date, name or city.
Privacy and data
Data protection questions, removal of a clinic's email address.
Legal notices
Notices from a clinic or its advisers. Include the registration number.
2. When you will hear back
- Corrections — acknowledged within 3 working days, resolved within 10.
- Privacy requests — within 30 days, as the DPDP Act requires.
- Legal notices — acknowledged within 7 days, substantive reply within 30.
- Accessibility — usually within a week.
This is a small independent project, not a company with a support desk. If a message goes unanswered, send it again — that is a real possibility, not a brush-off.
3. Grievance contact
For a complaint about how this site handles your data, or about anything on it, write to hello@ivfcheck.org with "Grievance" in the subject line. If we do not resolve it, you may complain to the Data Protection Board of India under the DPDP Act, 2023.
4. What we cannot help with
We are not a clinic, a regulator, a lawyer or a doctor. We cannot:
- give medical advice or a second opinion;
- tell you which clinic to choose;
- chase a clinic on your behalf or intervene in a dispute;
- get a registration granted, renewed or cancelled;
- obtain a refund.
For all of those, the routes are on your rights — the clinic's grievance cell, your State Appropriate Authority, and CPGRAMS.
Questions about this page: hello@ivfcheck.org. See also privacy, terms, disclaimer and corrections.