Corrections and takedown

Every page here is a restatement of a government record. If we have read it wrong, tell us and we will fix it. If you run the clinic and think the record is wrong, there is a route for that too — but we will not delete a public record.

1. The principle

We restate, we do not edit. A clinic's entry is copied from the National ART & Surrogacy Registry: name, address, registration number, level. We do not remove entries, and no clinic can pay for that either.

What we will do — and do quickly — is fix our own errors: a misread certificate date, a name we have mangled, a broken link, a city we have inferred wrongly. Those are our mistakes, not the register's.

2. Three kinds of problem, three different answers

a. We have misread the register

A wrong level, a wrong registration number, a wrongly read date, a wrong state or city. This is our error and we will correct it, usually within a few days.

Write to corrections@ivfcheck.org with the clinic's registration number and what is wrong. If you can, attach the certificate or link the register entry. We check against the register and fix it.

b. The register itself is wrong or out of date

The clinic has closed, moved, been upgraded from Level 1 to Level 2, changed hands, or the state authority has since renewed or cancelled the registration. This is not something we can fix, because we do not edit the official figure.

In this case we publish your correction beside the official line, clearly marked as a correction and attributed to whoever supplied it. The official figure stays visible underneath. This is deliberate: a reader must be able to see both what the government published and what someone else says about it.

We will also, on request, add a verified response from the clinic itself to its page.

c. You want the entry removed

We will not remove it. The registration is a public record published by the Government of India and restating it accurately is lawful. Removing entries on request would also make the site useless — a directory from which the unhappy have been deleted tells a reader nothing.

What we will do, on request from a clinic:

remove the published email address from the entry, while keeping the rest;
publish a response from the clinic alongside the record;
correct anything we have restated inaccurately;
add a notice that the clinic says it has closed or been deregistered.

3. Legal notices

If you are writing on behalf of a clinic with a legal notice, send it to legal@ivfcheck.org with the registration number in the subject line. We will acknowledge within 7 days and respond substantively within 30 days.

We will not act on a notice that asks us to remove a fair and accurate restatement of a public record. We will act on one that identifies an actual error in what we have written.

4. How we handle a correction

We read your email and check it against the national register and the certificate.
If we are wrong, we fix the page. Where the fix changes a fact, we note the date it was changed.
If the register is wrong, we add a correction block beside the official figure, attributed as "reported by a reader" or by the clinic, as the case may be.
We reply to tell you what we did, or why we did not.

Corrections are published in a changelog when the site has one; until then, ask and we will tell you what has been changed.

5. Personal data

If your concern is that a clinic's published contact details identify a private individual, write to privacy@ivfcheck.org. We will remove an email address on request without argument. For everything else about data, see the privacy policy.